10 Jobs in Lewisville, TX
HCL Technologies Limited - Business Services is Hiring a Field Support Technician Near Lewisville, TX
Looking out for a Field Support Technician at Lewisville , TX
Fulltime onsite role
Basic Purpose:
This position is responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations. These services include Tier-2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management.
Duties and Responsibilities:
Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments:
Troubleshoot and resolve all Service Center tickets routed to your Assignment Group according to the established SLA.
Perform IMAC's all systems as applicable
Perform maintenance, patches and updates to all systems in a timely manner, according to SOPs
Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support
Provide clear, regular submissions of Management Reports and Metrics that document performance against SLA's via standard products including HP Service Manager and Clarity
Contribute to team and Quest specific short, mid and long term goals
Asset Management:
Assist in inventory management, including acquisition and disposal of all IT related equipment according to policies
Assist in coordination of asset disposal for Quest Diagnostics Workstation (QSW) machines and peripherals
Ensure that the Quest Diagnostics Information Technology Asset Management (ITAM) policies are enforced at the Business Unit
Other:
Up to 80% of Travel
Clean / valid driver's license required On Call Coverage as needed
May perform other duties as assigned
Time Management and Organizational skills
Demonstrated proficiency in verbal and written communications skills
Strong commitment to customer and employee satisfaction. Ability to work with customers, both internal and external
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Job Summary
Full Time
$51k-68k (estimate)
04/26/2024
08/22/2024
The job skills required for Field Support Technician include Networking, Time Management, Written Communication, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Support Technician. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Field Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Support Technician job description and responsibilities
Field Support Technicians provide repairs and maintenance tasks for customers and diagnose errors or technical problems that arise during their visit.
03/27/2022: Huntington, NY
The Field Support Technician delivers the service and customer assistance during field visits as per the client’s requirements.
03/29/2022: Fort Worth, TX
Field Support Technician maintains the documentation related to downtime, repairs, and alterations.
02/22/2022: Abilene, TX
They plan and prepare documents for the system and ensure proper classification of all tools, and perform maintenance work on networks, tests, and do troubleshooting on all outages.
02/24/2022: Tucson, AZ
Field Support Technicians respond to customer callouts, providing technical service and maintenance support at customer locations.
04/24/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Support Technician jobs
Experience with managing and preserving technical equipment.
02/10/2022: Laramie, WY
Ability to travel and work according to a changing schedule.
03/08/2022: Rockford, IL
Employers in highly technical fields, like information technology or diesel engine repair, look for those with at least an associate's degree or certificate in a related field, such as heavy equipment repair or computer technology.
03/26/2022: Jamestown, NY
All Field Support Technicians, regardless of industry, must be able to work independently with little supervision.
03/29/2022: Twin Falls, ID
Certifications are not usually a requirement to become a Field Support Technician, but they can help you become a more competitive candidate when applying for jobs.
04/27/2022: Spartanburg, SC
Step 3: View the best colleges and universities for Field Support Technician.
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